Prasar Bharati Doordarshan and AIR Helpline Public Broadcasting Contact Customer Care Number | Toll Free Number

Introduction – About Prasar Bharati Doordarshan and AIR Helpline Public Broadcasting Contact

Prasar Bharati is India’s largest public broadcasting agency, encompassing two major entities: Doordarshan (DD) and All India Radio (AIR). Established as an autonomous body under the Prasar Bharati Act, 1990, it is dedicated to providing unbiased information, education, and entertainment to the masses. Doordarshan, India's national television broadcaster, and AIR, the national radio service, have played pivotal roles in shaping the media landscape of India since their inception.

Doordarshan was launched in 1959 and has grown from a single television station in Delhi to a network serving millions across the country. AIR, started in 1936, is one of the oldest radio broadcasters in the world. Together, they form the backbone of India’s public broadcasting, promoting cultural heritage, national integration, and social awareness.

Prasar Bharati operates in the media and broadcasting industry, providing free-to-air television and radio services. With a vast network of transmitters and stations, it reaches even remote and rural areas, ensuring that diverse Indian audiences remain connected and informed.

Why Prasar Bharati Doordarshan and AIR Helpline Public Broadcasting Contact Customer Support is Unique

Prasar Bharati’s customer support is unique due to its extensive reach, multilingual service, and commitment to public welfare. Unlike private broadcasters, Prasar Bharati’s customer care focuses not only on technical support but also on addressing public grievances related to content, access, and broadcasting issues.

Its helpline is designed to cater to a diverse audience, including senior citizens, rural populations, and people from various linguistic backgrounds. The support team is trained to handle queries related to program schedules, signal reception, complaint registration, and feedback on content quality.

Additionally, Prasar Bharati’s customer care is integrated with government initiatives, ensuring that public broadcasting remains accessible and responsive to citizens’ needs, including during emergencies and national events.

Prasar Bharati Doordarshan and AIR Helpline Public Broadcasting Contact Toll-Free and Helpline Numbers

To facilitate easy access to support, Prasar Bharati provides dedicated toll-free and helpline numbers for both Doordarshan and AIR. These numbers are accessible across India and are available during official hours for immediate assistance.

Doordarshan Helpline Numbers

Toll-Free Number: 1800-11-2222

Customer Care Number: 011-23012617 (Delhi HQ)

All India Radio Helpline Numbers

Toll-Free Number: 1800-11-1234

Customer Care Number: 011-23389071 (Delhi HQ)

These helpline numbers are intended for inquiries related to broadcasting schedules, signal issues, public service announcements, and feedback submission.

How to Reach Prasar Bharati Doordarshan and AIR Helpline Public Broadcasting Contact Support

Reaching Prasar Bharati customer support is straightforward and can be done via multiple channels:

1. Phone Calls

Dial the toll-free or customer care numbers during working hours. A representative will assist you with your query or complaint.

2. Email Support

You can send detailed queries or complaints to the official email addresses:

Doordarshan: caredesk@doordarshan.gov.in

All India Radio: caredesk@air.org.in

3. Online Grievance Portal

Prasar Bharati also maintains an online grievance redressal portal on its official website where citizens can lodge complaints and track their status.

4. Social Media Platforms

Doordarshan and AIR maintain active profiles on social media channels such as Twitter and Facebook. Users can reach out for support through direct messages or public posts.

Worldwide Helpline Directory

Prasar Bharati services are primarily focused on India, but Doordarshan and AIR also cater to Indian diaspora worldwide. For international viewers and listeners, the following contact options are available:

International Contact Numbers

Doordarshan International: +91-11-23012617

All India Radio International Broadcast: +91-11-23389071

Email Support for International Queries

foreignrelations@prasarbharati.gov.in

These contacts assist NRIs and foreign subscribers with access to programs, subscription information, and technical support for international broadcasts.

About Prasar Bharati Doordarshan and AIR Helpline Public Broadcasting Contact – Key Industries and Achievements

Prasar Bharati operates within the media and broadcasting industry, focusing on television, radio, and digital content delivery. It has been instrumental in:

• Promoting cultural diversity and educational content
• Providing emergency and disaster information
• Broadcasting government initiatives and public interest programming
• Developing regional language content to reach diverse audiences

Key achievements include:

• Launching DD National, DD News, and regional Doordarshan channels
• Expanding AIR’s reach to over 1500 stations nationwide
• Introducing digital terrestrial television and satellite radio services
• Winning national and international awards for quality programming
• Implementing innovative community radio and interactive listener services

Global Service Access

Prasar Bharati has embraced modern technology to extend its services globally. Through satellite broadcasts and online streaming, Doordarshan and AIR are accessible worldwide. Platforms include:

• DD India channel targeting international audiences
• AIR’s external services broadcasting in multiple languages
• Mobile apps and websites offering live streaming and on-demand content
• Partnerships with cable and satellite providers globally

This global reach ensures that Indian culture and news remain accessible to diaspora communities and international viewers interested in India.

FAQs

Q1: What are the helpline numbers for Doordarshan and AIR?

A1: The toll-free number for Doordarshan is 1800-11-2222 and for AIR is 1800-11-1234. You can also contact their respective customer care numbers for detailed support.

Q2: Can I lodge complaints about broadcast content through the helpline?

A2: Yes, the helpline supports queries and complaints related to content, signal issues, and broadcast quality.

Q3: Are these helplines available 24/7?

A3: Typically, the helplines operate during official government working hours, but emergency announcements are broadcasted on-air as needed.

Q4: How can international viewers access Doordarshan and AIR services?

A4: International viewers can access services through satellite TV, online streaming platforms, and by contacting the international helpline numbers or email support.

Q5: Is there an online portal to lodge grievances?

A5: Yes, Prasar Bharati maintains an online grievance redressal portal on its official website for easy complaint registration and tracking.

Conclusion

Prasar Bharati, through Doordarshan and All India Radio, remains a cornerstone of India’s public broadcasting system. Its dedicated helpline and customer care services ensure that citizens can connect, provide feedback, and resolve issues efficiently. With a strong legacy, extensive reach, and commitment to public service, Prasar Bharati's contact support is an invaluable resource for millions of viewers and listeners across India and around the world.

Whether you seek information about programming, face technical difficulties, or want to share feedback, the helpline numbers and customer care services stand ready to assist. Embracing both traditional and digital channels, Prasar Bharati continues to uphold its mission of informing, educating, and entertaining the public with transparency and dedication.